Massachusetts State Unemployment Insurance: Setting up the Third Party Administrator authorization

1.    Login to your Commonwealth of Massachusetts online services account, website: https://uionline.detma.org/Employer/Core/Login.ASPX. If you don’t have the login credentials, you will need to either utilize the “Employer Registration”, “Returning Employer”, “Account Activation”, or “Forgot Password” function.

2.    Once you’re logged in, you should be at the “Employer Home” page. Click on “Account Maintenance”, in the left pane or on the middle of the page.

3.    Once you’re on the “Account Maintenance” page, select “Third Party Administrator (TPA) Authorization”.

4.    Once you’re on the “Third Party Administrator (TPA) Authorization” page, click the “New” button on the bottom of the page.

5.    Once you’re on the “Assign Third Party Administrator (TPA)” page, click in the “TPA ID” field and enter 104097 (this is Namely’s TPA ID). Then, click “Next”.

6.    Once you’ve clicked “Next”, you should be brought to a page with “Agent Details”, “Assigned Roles”, and “Available Roles”. In the first section, ensure that the “Effective Begin Date” is today’s date and leave the “Effective End Date” blank. Then, in the “Available Roles” table, click the checkbox next to “Account Maintenance View Only”, “Tax Payment Update and Submit”, and “Wage Detail Update and Submit” (total of 3 checkboxes). Then, click “Save”, at the bottom of the page.

7.    Once you’ve clicked “Save”, you should be brought to a page with the information you entered on the last page

8.    Submit a case in the Help Community indicating the completion of the MA SUI TPA authorization. Our team will verify the results of the authorization.